Associated e-Training & Consultancy

Building Rapport and Call Introduction

Duration: Approx. 45 mins

This product is an online product and is a Single user, 1 Year licence.

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Overview:

First impressions are vital. A positive first impression determines the relationship for the entire sales cycle while a negative impression can effectively terminate any prospect of business.

Your objective when you meet your prospect for the first time is to create an environment that facilitates open communication. Success is dependent on uncovering your prospect's needs and this is only possible if he is willing to engage in a meaningful and open manner.

At the same time, you must help to create a positive perception of yourself and your company in the mind of the prospect. You can influence this perception by what you say as well as through your body language.

This tutorial will teach you the tips for success and the pitfalls you are likely to encounter at that critical first meeting.

This module is also available as part of the Sales Skills course.

Please note that if you are experiencing problems viewing the demo for this course, you should check that all pop up blockers are disabled.

This module covers the following topics:

Building Rapport

Call Introduction

On completion of this tutorial you will be able to:

Identify guidelines for building rapport with your prospect

Create a successful opening statement

Price:

~~Normal Price: £50.00 (excl. VAT)~~

Special Offer Price: £35.00 (excl. VAT)

YOU SAVE: £15.00 (30%)

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