Associated e-Training & Consultancy

An Introduction To Listening

Duration: Approx. 40 mins.

This product is an online product and is a Single user, 6 month licence.

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Overview:

Everyone likes to think they are a good listener. The fact is, however, that most people ‘hear’, but do not ‘listen’. By understanding what is meant by ‘listening’, the learner will be motivated to develop their skills in this area in order to develop and improve their all-round communication skills. Furthermore, an understanding of the human communication process will enable the learner to appreciate the part listening plays in this process, and the consequences of ineffective listening.

What does this mean to the learner’s company?

Effective listening is crucial to good communication, and good communication is a critical element in the success of any organisation

Objectives:

This course covers:

The difference between hearing and listening

The benefits of good listening to the individual, the manager and the organisation

The human communication process

Having completed this course, the learner will be able to:

Recognise, and be committed to, the importance of listening skills as a critical factor in improving personal communication and people management

Relate to the human communication process when considering why a communication has proved ineffective

Price:

~~Normal Price: £55.00 (excl. VAT)~~

Special Offer Price: £35.00 (excl. VAT)

YOU SAVE: £20.00 (36%)

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