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Management Development Skills

• Recruitment & Selection
  • Attracting Candidates and Producing Job Advertisements
  • Candidate References and Selection
  • Equal Opportunities in the Workplace - Recruitment and Selection
  • Interview Skills Series
  • Shortlisting Candidates and Interview Techniques
  • The Recruitment Process - An Overview
  • Writing Job Descriptions and Person Specifications

• Appraisal Skills
  • An Overview of Appraisals and Performance Management
  • Ongoing Appraisal
  • Preparing for the Appraisal Discussion
  • The Appraisal Discussion

• Project Management
  • Closing a Project
  • Controlling a Project
  • Cost Management
  • Executing a Project
  • Initiating a Project
  • Overview of Project Management
  • Planning Project Activities
  • Planning Project Costs
  • Planning Project Scope
  • Project Management from a People Perspective Series
  • Project Management Fundamentals
  • Project Management Professional
  • Project Management Series
  • Scope Management

• Coaching and Mentoring
  • Effective Coaching

• Time Management
  • Effective Time Management
  • Organising Your Time
  • Planning Your Time
  • Purpose and Goals of Time Management
  • Time Management Fundamentals Series
  • Time Management 1
  • Time Management 2
  • Time-Saving Tips and Technology

Sales & Marketing Skills

• Selling Skills
  • Developing a Sales Solution
  • Prospecting
  • Building Rapport and Call Introduction
  • Client Needs and The Sales Cycle
  • Selling The Benefits
  • Selling Value
  • Closing and Negotiating
  • After The Sale
  • Sales Skills Complete Programme

• Marketing
  • History, Definition and Concept of Marketing
  • Integrated Marketing Communications
  • Introduction to eMarketing
  • Marketing Planning
  • Marketing Research
  • Segmentation, Positioning and Market Mix
  • Website Traffic

• Negotiating Skills
  • Introduction to Negotiation
  • Negotiating Series
  • Negotiating Strategies 1 - Strategy Basics
  • Negotiating Strategies 2 - Psychological Strategies
  • Sales - Closing and Negotiating

Interpersonal Skills

• Meetings
  • Introduction to meetings & Meeting Types
  • Meeting Planning and Preparation
  • Conducting Effective Meetings
  • Meeting Behaviour
  • Virtual Meetings

• Communication Skills
  • The Persuasion Process
  • Introduction to Persuading and Influencing
  • An Introduction to Listening
  • Becoming a Better Listener
  • Removing the Barriers to Listening
  • Questioning Skills

• Diversity
  • Diversity

• Presentation Skills
  • Effective Presentations Series
  • Presentations 1 - Preparing for the Presentation
  • Presentations 2 - The Presentation

Health and Safety

• IOSH Working Safely
  • IOSH Working Safely

• An Introduction to Health and Safety
  • An Introduction to Health & Safety at Work
  • Managing Health & Safety - Course HS7

• Manual Handling
  • Safe Manual Handling
  • Manual Handling - Risk Assessment HSRA3

• Display Screen Equipment
  • VDU and Workstation Health & Safety
  • VDU and Workstation Health & Safety - Risk Assessment

• Stress Management
  • Handling Stress at Work - A Guide for Managers
  • Handling Stress at Work - Risk Assessment

• Repetitive Strain Injury
  • RSI: What Is It and How to Avoid It - Course HS8
  • RSI: Risk Assessment - HSRA4

• Slips, Trips and Falls
  • Slips, Trips and Falls
  • Slips, Trips and Falls - Risk Assessment HSRA2

• Fire Safety
  • Fire Safety

• Food Safety
  • Food Safety

Misc.

• Environmental
  • You and The Environment

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